For appliance & electronics dealers in India

The operating system for India's appliance & electronics retailers.

Run your entire shop — from WhatsApp inquiry to warranty renewal — without replacing Tally.

SpeaksEnglishहिन्दीଓଡ଼ିଆ
Cuttack Cool Appliances
Powered by Querizen · online
One knowledge base, deployed everywhere

Meet your customers on every channel they use

Website chatbot

A floating widget that answers visitors on your own site.

WhatsApp Business

Reply to chats automatically on the app India runs on.

Telegram

A bot that handles questions in your Telegram channel.

Enterprise

Voice bot

Answers spoken questions out loud — hands-free support.

How it works

From first message to repeat customer

One system follows the sale from the first WhatsApp message all the way to the next one.

1

Customer messages on WhatsApp

A customer asks about a product on your WhatsApp number, the way they already do today.

2

AI answers instantly

Querizen Chat answers from your own price list and catalogue — day or night, no one left waiting.

3

Lead reaches your salesperson

A serious inquiry is logged as a lead and reaches the right person on your team to follow up.

4

Quotation sent as PDF

Your salesperson builds a quotation in Querizen and shares it as a branded PDF, ready to send.

5

Delivery with OTP

Once sold, delivery is tracked and confirmed with the customer via OTP — nothing marked done that isn’t.

6

Warranty reminder brings them back

Querizen reminds the customer before their warranty or AMC runs out, ahead of the next purchase.

Everything the shop needs, one system

Five jobs, one place to run them

Capture

Every inquiry becomes a tracked lead. Nothing falls through the cracks on a busy Saturday.

  • WhatsApp AI chatbot answers customers instantly, from your own price list
  • Every WhatsApp conversation is captured as a contact automatically
  • Serious leads reach your salesperson
See details

Sell

Turn an inquiry into a sale without leaving the conversation with the customer.

  • Branded, printable quotations, shared however you like — including WhatsApp
  • EMI / finance tracking
  • Exchange management
See details

Deliver

Know exactly what left the shop, when, and to whom — with proof.

  • Delivery tracking with OTP confirmation
  • Installation management — technician assignment, photos, signature
See details

Retain

Keep customers coming back after the sale, not just chasing the next new lead.

  • Bulk WhatsApp campaigns with audience targeting and scheduling
  • Service & complaint workflow
  • Warranty & AMC reminders
See details

Run

One place to see how the shop is actually running, from the owner’s chair.

  • Owner dashboard — usage and performance at a glance
  • Staff Android app with alerts
  • Tally Prime sync
See details

Works with Tally Prime.

We don’t replace your accounting — we connect to it.

Get Started Today

Let's build your AI chatbot

Tell us about your business and we'll get back to you within 24 hours.

Live within a single afternoon
7-day free trial, no card required
Speaks English, Hindi & Odia

We'll contact you within 24 hours to confirm your account setup.